Each time you create a new support ticket automatically an account is created on our system which causes some email messages to be sent:
- Account activation: this message contains instructions for account activation and is sent only the first time a ticket is entered on one of the Coswell portals
- New ticket created
In case you do not receive these messages please:
- check that the email address used to enter the ticket is correct
- check that the messages did not end up in the Junk Mail box
In case you do not receive only the first message please:
1. try to proceed with the password recovery procedure
...
2. contact us by entering a new ticket to request a new activation email to be sent
