Use of the support portal
To access the support portal, simply go to the Support/Contacts section of the site and click on 'Login'. On this page, you can enter your acc...
Thu, 27 Jun, 2024 at 9:44 AM
By accessing the Support/Contact section of the site you can view a page where you can directly seek solutions with respect to your possible problems with o...
Thu, 27 Jun, 2024 at 9:49 AM
Each time you create a new support ticket automatically an account is created on our system which causes some email messages to be sent: Account activatio...
Thu, 27 Jun, 2024 at 9:17 AM
To view your tickets (current or past) access the support portal and click the CHECK TICKET STATUS button or in the "Tickets" section in the menu ...
Thu, 27 Jun, 2024 at 9:45 AM
Within the Support/Contact sections, after clicking on "Sign In" you will come to a form where you can enter credentials. Following the &...
Thu, 27 Jun, 2024 at 9:18 AM
The status of a ticket indicates its progress status. Each ticket entered by a user will be taken over by a specific agent for the purpose of providing...
Thu, 27 Jun, 2024 at 9:19 AM
To view the portal in a language other than the proposed language, follow the procedures below: Log in to the portal with your credentials Click on &...
Thu, 27 Jun, 2024 at 9:45 AM
Closing a ticket indicates that the requester is satisfied with the response provided by the agent To close a ticket, simply log into the portal, enter the...
Thu, 27 Jun, 2024 at 9:45 AM